top of page

Shipping & Returns

SHIPPING POLICY

Shipping is through priority mail only. Depending on the size of your orders, we can send various priority mail size packages. For larger orders please contact us at willowcreeksoap2021@gmail.com for more information, and we will get back to you in a timely manner.For any requests on scents or textured soaps please contact us at willowcreeksoap2021@gmail.com.

Return & Exchange Policy

We have a return policy.and we are willing to provide a exchange of equal or lessor value.

If you have any problems or concerns with the product please contact us at willowcreeksoap2021@gmail.com and we will contact you promptly. we take customer service serious and would of course love to help everyone, that being said if you would like to send a product back we will be setting up a formal returns tab. for now send all requests to our email with this info included in the return order.

  • Picture of Product & Reason for return other than you don't want it

  • Picture of Order form

  • Other details will be requested if needed While corresponding with you via email

bottom of page